Meet the Team

 Oceaniz

After nearly a decade of experience in video production and a serious obsession with all things Monster Hunter, Guild Surplus finally gives him an opportunity to bring parts of this wonderful universe to life in ways that go beyond audio and video.

 Zugzwang

With professional experience in manufacturing engineering and product management, as well as unprofessional experience collecting and researching the Monster Hunter lore books, Guild Surplus is the perfect excuse for him to marry these interests and create the products he always wished were available.

Frequently asked questions
How much does shipping cost?

Shipping is calculated by the carrier based on your location and the items in your order at checkout. You will always know the shipping price before you purchase, and we pass this directly to you without any additional charge. At our scale, this is the only fair way to offer shipping to many countries.
Which countries do you ship to?

We plan to expand the following list in the future, but for now we're able to ship to the following 46 countries. If you're not included, please let us know and sign up for our newsletter and we'll be sure to announce as this list grows!

  • Australia
  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong SAR
  • Hungary
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Kazakhstan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Netherlands
  • New Zealand
  • Norway
  • Philippines
  • Poland
  • Portugal
  • Romania
  • Saudi Arabia
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Thailand
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
Where are your products manufactured?

Our products are manufactured and shipped directly from Pennsylvania, United States. As we pass through shipping costs directly from our carrier, expect them to be lower if you're nearby and higher if you're farther away.
What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location, and we do our best to communicate lead times on product pages and shipping times at checkout.